Cancellation policy

Cancellation Policy

Order Policy: We aim to fulfil orders as quickly as possible, which means our processing begins immediately once your order is placed. Because of this, we’re not always able to accommodate order cancellations once we have started processing your order. All confirmed orders will be subject to our Returns Policy should you wish to send something back once received. 

Thank you for understanding - as a platform supporting multiple small, local brands, our inventory updates in real time and we’re always working to ensure the smoothest shopping experience possible.

Order Policy: If an item you’ve ordered becomes unavailable after purchase, Braver Trading SA (Pty) Ltd. t/a founde shop reserves the right to cancel part or all of your order. In such cases:

• You will receive a full refund for the cancelled item(s), issued back to your original form of payment.

• We will notify you via email of any cancellations or refunds related to your order.

Ownership of Stock Stock remains the property of Braver Trading SA (Pty) Ltd. t/a founde shop until paid in full. 

Gift Cards: Gift cards cannot be returned or exchanged for cash.